This year’s Annual Hotel Conference (AHC) was made even more exciting by being the first in-person version of the event since 2019. Going into the conference I was thrilled to be attending and eager to find out what the brightest minds in the sector would have to say about the biggest issues affecting the hospitality industry in 2021/22.
It was the welcome return of an in-person event following last year’s online AHC. We spent the 2020 conference discussing the pandemic’s impact from a position of preparation for bounce back, and our anticipation for a Q2 / Q3 return of guests. However, circumstances have meant that this year we found ourselves discussing many similar issues under the overarching theme of “change for good”.
Here are my key takeaways from the event.